Our client, a European institution, is looking for an Operational Assistant who speaks English and French fluently. This temporary contract starts as soon as possible.

Responsibilities:
• Reply to tier 2 HR support requests on the mentioned topic
• Process inputs for unpaid leave and family leave
• Input manually parental leaves
• Input trainees’ absence records
• Liaise with HR Customer Service for tier 1 requests
• Manual input related to HR rules and procedures
• Oversee overtime payment and On-call/Permanence conversion processes
• Checks on calendar events, retroactive inputs and working arrangements
• Link with PeopleSoft Support for improvements/simplifications/issues’ resolution etc.
• Maintenance of Absence & Time Management-related BO queries
• Ensure quality of inputs in coordination with other stakeholders (Salaries, Pensions, Health
Administration).

Academic qualifications and professional skills:
• Certified secondary level education, complemented with a 2-year certification in a relevant field (e.g. secretarial studies, business administration)
• At least 3 years of relevant professional experience
• Strong customer orientation
• Relevant professional experience, of which some are acquired in an administrative environment
• Excellent knowledge of standard Microsoft Office tools (Word, Excel, and PowerPoint)
• Excellent command of written and oral English and French. Good knowledge of another EU language would be an advantage.

Competencies:

• Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals.
• Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to achieving outcomes.
• Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns.
• Organisational Commitment: Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules.
  

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