Are you looking for new challenges? This position is for you!
Hays Technology is looking for one of his client in the industrial sector their future “IT Support Manager”.
As a “IT Support Manager” your missions will be :
• Managing and supporting the Helpdesk team. • Mentoring your team, providing training and conducting performance evaluations • Troubleshooting and resolving technical issues, escalation and coordination with Level 2 • Managing escalations and ensuring any issues are resolved in a timely matter • Making recommendations to improve operational efficiency • Responsible for the management of the IT assets • Responsible for the maintenance of all IT equipment, installation and update of HW and SW on user devices • Responsible for the IT support related procedures and documentations. • Backup and antivirus monitoring. • Security management (Office 365, Azure, backup, firewalls, malware detection and management) • Advise about new technologies related to our corporate IT infrastructure.
Your profile :
• Fluent in English and French, any other language is an asset • At least two years of experience in a similar role with Hands on experience, • Strong technical background, hands on experience. • Excellent analytical and troubleshooting skills. • Network knowledge. • Flexible on working time (maintenance can be occurring outside of standard working time), part of the on-call duty team rotation. • Computer degree or equivalent professional experience. • Excellent leadership and people management skills. • Strong customer service skills. • Ability to work under pressure. • Team player • Good communicator • Customer oriented. #1349431
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Résumé
Offre
CDI
Secteur d'activité
Nouvelles Technologies et Internet
Localisation
LUXEMBOURG
Spécialité
Project & Change Management
Salaire
According to profile
Réf. :
1349431
Contacter un consultant
Parler à Célia Lefebvre, Consultant spécialisé en charge de cette offre , située à Luxembourg